We are FERPA AND COPPA compliant
We follow and fulfil all laws and safety regulations. This means DigiPals is safe to use with children under 13 years old (of course, with permission from a parent or guardian).
We are GDPR compliant
We follow and fulfil all regulations. This means DigiPals protects the personal data and privacy of all users.
What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information.
How do we collect information?
When you submit a teacher search on our website, as part of the process, we collect personal information you give us such as your name, school and email address. Your personal information will be used only for the specific reasons stated below.
Why do we collect such personal information?
We collect such Non-Personal and Personal Information for the following purposes:
To provide and operate the Services of finding you a class to partner with;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do we store, use, share and disclose our site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
In accordance with the GDPR, you may request a copy of your data that DigiPals has collected.
When signing up, users can choose to partake in our community which makes their profile public. Users have the option to untick this box if they choose not to partake. Users can also change their profile from public to private after logging in and going to their own profile and clicking 'Make my Profile Private'. Public profiles display their name and any other information they have chosen to share on their profile. Private profiles don't share any information and their profile is only visible only to themselves and the DigiPals administration team.
DigiPals does not share users' email addresses or work address. If users give out this information or give out their students' contact details then they are responsible.
Users are responsible for reviewing students' work and making sure it's appropriate
How do we communicate with our site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email.
To provide a great experience for our visitors and customers.
To identify our registered members (users who registered to your site).
To monitor and analyze the performance, operation and effectiveness of Digipal's platform.
To ensure our platform is secure and safe to use.
How can our site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at via firstname.lastname@example.org
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at email@example.com